Frequently Asked Questions

01. How do I sign up for an account?

To sign up, go to the login page and click on the "Sign Up" option. Alternatively, if you have been referred by someone, use their referral link, which will direct you to the sign-up page. Complete the required details to create your account.

02. Is Mega Spin Network available in my country?

We are available to all citizens of all countries except if restricted by your own country.

03. What is the minimum deposit on this network ?

Minimum deposit is 10 crowns.

04. What is the minimum balance required to play a game ?

Minimum amount is 2 crowns.

05. What is the minimum withdrawal on this network ?

Minimum withdrawal is 10 crowns.

06. What are the benefits of joining Mega Spin Network ?
  • a. Lifetime Earnings: Earn commissions on all games played by your 3 downlines for life. The more they play, the more you earn.
  • b. Free Spins: Enjoy free spins, giveaways, and get the chance to win fantastic prizes.
  • c. Local transactions make withdrawals smooth and fast.
  • d. Users can potentially win a prize or payout up to 100 times the value of their original wager.
07. How do the spin-and-win games work?

Once you have a Crown balance of 2 crowns, you will have the option to play and win any displayed options on the spinning wheel.

08. Is the spin game fair?

Spin outcomes are determined by a certified random number generator (RNG) to ensure fairness.

09. What can I win from the spin games?

Players can win excessive multiples of their bets and sometimes win valuables of various types.

10. How do I purchase spins?

Players can purchase Crown to play on the platform directly on their customer page by selecting the most suitable transaction method available.

11. Can I play spin games for free?

Free spins can be earned through various activities on the platform.

12. How does the referral program work?

Users can be referred to the network by providing them with their unique referral code. This referral code must be filled in during new account registration on the website.

13. What are the referral levels?

The entire referral level consists of the starter level and the earner level.

14. How do I share my referral code ?

Users can share their referrer code through their preferred channel.

15. When do I earn commissions?

Commissions are earned on all spins played by downlines up to three levels deep for lifetime and when a leg is completed. This commission will be credited to the user's account in real time.


  • Level 1: Direct referrals (users you invite).
  • Level 2: Referrals made by your Level 1 users.
  • Level 3: Referrals made by your Level 2 users.

Commission Rates:
  • Level 1: 1 % of spin revenue per game.
  • Level 2: 0.5 % of spin revenue per game.
  • Level 3: 0.25 % of spin revenue per game.
16. Can I earn commissions for life?

Users earn a lifetime on all games played by their 3 downlines and on all completed legs.

17. Is there a limit to how many people I can refer?

There are no restrictions on the number of referrals.

18. How do I withdraw my earnings?

With a minimum of 10 Crowns, users can withdraw only through their deposit method.

19. What payment methods are supported?

For security reasons and quick withdrawal methods, local transactions are mapped based on regions. This includes, but is not limited to, bank transfers, mobile money, and any local method of transfers available on our platform.

20. Are there fees for withdrawing commissions or withdrawing generally ?

There are no withdrawal fees on the network.

21. What happens if my referral stops playing?

There will be no referral commission earned from that moment. Bear in mind that referral commissions are earned on every played game.

22. How often are payouts processed?

Payouts are processed once created.

23. What is internal transfer ?

Internal transfer allows the transfer of crowns between users on the network.

24. Are there fees for internal transfers ?

There are no transfer fees for users within the same country. There are fees for transfers between users in different countries.

25. What are the fees and the maximum internal transfer between users in different countries ?

Transfer of any amount between 1 crown and 500 crowns attracts a fee of 5 crowns. Maximum internal transfer per transaction is 500 crowns.

26. How do I reset my password?

From the login page, click on the forgot password button and follow the instructions.

27. Can I change my registered email or phone number?

Users can not change their registered email, but they can change their registered phone number.

28. Is my personal information safe?

Yes, your personal information is safe with us. We use industry-standard security measures, including encryption and secure servers, to protect your data. Additionally, we comply with all applicable privacy laws and regulations to ensure your information is handled responsibly. For more details, please review our Privacy Policy.

29. What should I do if I notice unusual activity on my account?

Please contact our support team immediately and report any suspicious activities on your account.

30. Are there any welcome bonuses for new users?

There are no welcome bonuses for new users. All active users on the network can benefit from the random giveaways on the network.

31. What is a starter group ?

Once a referral creates an account, the referral goes straight to the starters group. The starter group is meant for referrals with no game activities.

32. What is a leg ?

A leg is completed when a user refers 5 active people. This must be direct referrals, and all users must have at least 1 game played.

33. What is the earners level?

Earners level is the level where all completed legs migrate to.

34. Do I get bonuses for referring a specific number of people?

Users earn a one-time commission of 1 crown on each referrals, once they have at least 1 game played. This is an addition to the percentage earned on all played games for lifetime.

35. How can I report a bug or technical problem?

Contact our support team via email.

36. Are there any restrictions on who can join?

Users below the age of 18 years are restricted from joining.

37. What happens if I violate the Terms and Conditions?

User can be restricted from all platform activities.

38. Does Mega Spin Network support responsible gaming?

Yes, Mega Spin Network is committed to supporting responsible gaming. We encourage all our users to play within their limits. Users are also advised not to play games with any amount they can't afford to lose.

faq